
Privacy Policy
At Kedze Motor Group, we value your privacy. This policy outlines how we collect, use, and protect your information when you browse our inventory or purchase a vehicle through our online platform.
1. Legal Basis for Processing
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Under the GDPR, we only process your data if we have a valid reason. For Kedze Motor Group, these are:
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Contractual Necessity: To process your car purchase, billing, and delivery.
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Legal Obligation: To comply with tax laws, anti-money laundering (AML) regulations, and vehicle registration requirements.
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Legitimate Interests: To improve our website and prevent fraud.
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Consent: For marketing emails (which you can withdraw at any time).
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2. Data We Collect & Why
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Identity (Name, DOB): To verify the buyer and title the vehicle.10 years (Legal requirement).
Contact (Email, Phone): Delivery updates and customer support.Duration of ownership + 2 years.
Financial (Billing Address): Payment processing and VAT invoicing.7-10 years (Tax laws).
Technical (Cookies, IP): Site security and analytics.12 months.
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3. International Transfers
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We prefer to keep your data within the European Economic Area (EEA). If we use a third-party service provider (like a US-based CRM or Payment Gateway), we ensure they utilize Standard Contractual Clauses (SCCs) to maintain your GDPR protections.
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4. Your Rights Under the GDPR
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As a resident of the EU, you have the following "Data Subject Rights":
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Right to Access: You can ask for a copy of all data we hold on you.
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Right to Rectification: You can ask us to fix incorrect information.
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Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data (provided it isn't required for legal/tax reasons).
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Right to Data Portability: You can ask for your data in a machine-readable format to move to another company.
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Right to Object: You can stop us from using your data for direct marketing.
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5. Data Security & Payment Processing
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We do not store full credit card numbers on our servers. All payments are handled via PCI-DSS compliant providers (e.g., Stripe, PayPal, or Adyen) using end-to-end encryption.
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6. Supervisory Authority
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If you feel we haven't addressed your privacy concerns properly, you have the right to lodge a complaint with your local Data Protection Authority (DPA).
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