Frequently Asked Questions
At Kedze Motor Group, we are committed to providing a transparent and seamless car-buying experience. This FAQ section is designed to address your most common inquiries, outlining how we curate our premium inventory, facilitate flexible financing, and protect your interests when purchasing a vehicle through our secure online platform
1. What variety of vehicles do you stock?
At Kedze Motor Group, we curate a diverse inventory of high-quality pre-owned vehicles. Our selection ranges from efficient city compacts and
versatile family SUVs to premium executive saloons and economical hatchbacks. Each unit is hand-selected to ensure it meets our rigorous standards for reliability and value.
2. What is your mechanical inspection process?
Every vehicle undergoes a comprehensive multi-point technical appraisal before being cleared for sale. We meticulously verify mechanical integrity, service history, and safety components to ensure your new vehicle performs to its optimum standard.
3. Do you offer bespoke finance solutions?
Absolutely. We collaborate with a panel of reputable automotive finance providers to offer flexible, competitive packages. Whether you are looking for Hire Purchase (HP) or Personal Contract Purchase (PCP), our specialists will tailor a monthly repayment plan to align with your financial requirements.
4. Can I utilize my current vehicle as a part-exchange?
Yes. We welcome part-exchanges and strive to provide fair, market-leading valuations. Your current vehicle’s value can be seamlessly integrated into your new purchase, significantly reducing your remaining balance or initial deposit.
5. What warranty coverage is provided?
For your peace of mind, many of our vehicles include a standard comprehensive warranty. We also offer tiered extended warranty options for those seeking long-term protection. Please consult our sales team for specific details regarding the coverage applicable to your chosen vehicle.
6. Am I able to book a professional test drive?
We highly encourage it. To truly appreciate the performance and ergonomics of our vehicles, we invite you to schedule a test drive at your convenience. This ensures the vehicle perfectly aligns with your driving preferences.
7. Do you provide nationwide logistics and delivery?
Yes. To accommodate our clients across the UK, Kedze Motor Group offers a secure nationwide delivery service. This is an ideal solution for customers who prefer to manage their acquisition remotely.
8. Are your vehicles independently history-checked?
Every vehicle in our showroom is HPI cleared. This guarantees that the car has no outstanding finance, has never been recorded as stolen, and does not have a history of major insurance total-loss claims.
9. How do I secure a specific vehicle?
You may reserve any vehicle via our website or by contacting our sales department directly. A nominal, fully disclosed deposit will remove the vehicle from the market while we finalize your documentation and preparation.
10. Do you stock vehicles suitable for newly qualified drivers?
Certainly. We maintain a selection of vehicles specifically suited for first-time drivers, focusing on low insurance groups, high safety ratings, and exceptional fuel efficiency to keep running costs manageable.
11. Can I review the vehicle’s service and maintenance history?
Transparency is a cornerstone of our business. We provide a full disclosure of the available service history and pertinent vehicle records for every car in our inventory, allowing you to purchase with absolute confidence.
12. Can you assist clients with challenging credit profiles?
We believe in financial inclusivity. Kedze Motor Group works with specialist sub-prime lenders who evaluate applications beyond a simple credit score, assisting many customers in securing the finance they need.
13. What is the typical lead time for a vehicle purchase?
Our processes are optimized for efficiency. In many instances—subject to finance approval and documentation—we can facilitate a "same-day" handover, allowing you to drive away in your new vehicle without delay.
14. What level of after-sales support do you provide?
Our commitment to excellence extends far beyond the point of sale. We offer dedicated after-sales guidance and support to ensure your ownership experience remains seamless and satisfying.
15. Can you source a specific vehicle upon request?
If your desired make or model is not currently in our inventory, our professional procurement team can assist. Leveraging our extensive industry network, we can source vehicles to your exact specifications and budget.
16. Do you offer vehicle sourcing if I cannot find my desired model?
Absolutely. If our current inventory does not match your specific requirements, Kedze Motor Group provides a professional procurement service. Leveraging our extensive network of industry contacts, we can source vehicles to your exact make, model, and specification preferences.
17. Are your vehicle prices negotiable?
We conduct regular market research to ensure our vehicles are priced competitively and reflect their true market value and condition. While our pricing is transparent and fair, our team is always open to discussing comprehensive packages that include part-exchange valuations or tailored finance solutions.
18. Can I view the vehicle remotely via a video walkthrough?
Yes. For clients unable to visit our dealership in person, we offer bespoke high-definition video walkthroughs. These presentations highlight the vehicle’s key features, interior condition, and exterior aesthetics, allowing you to make an informed decision from the comfort of your home.
19. What documentation is required to complete a purchase?
To ensure a seamless transaction, customers will typically need to provide a valid photocard driving licence, proof of residency (such as a recent utility bill), and relevant payment or finance documentation. Our administrative team will guide you through the specific requirements based on your chosen purchase method.
20. Do you provide assistance with vehicle registration and V5C transfers?
Yes. At Kedze Motor Group, we manage all essential administrative tasks on your behalf. This includes the electronic notification of ownership transfer to the DVLA and ensuring all registration paperwork is processed accurately, providing you with complete peace of mind as you take delivery.
